Privacy Policy

Last updated: 28 November 2025

1. Introduction

Little IT Co ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IT services.

We are bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

2. Collection of your Personal Information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Little IT Co customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, company name, and job title.
  • Technical Information: IP address, browser type, operating system, and access times.
  • Service Data: Information necessary to provide IT support, such as system configurations, error logs, and network details.

3. Sharing of your Personal Information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support inquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Little IT Co takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

4. Use of your Personal Information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

We use your information to:

  • Provide, operate, and maintain our IT services.
  • Improve, personalize, and expand our services.
  • Communicate with you, including for customer service, updates, and marketing purposes.
  • Process transactions and manage your account.
  • Find and prevent fraud.

5. Changes to this Privacy Policy

Little IT Co reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

6. Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Little IT Co reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

7. Contacting us

Little IT Co welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

E-mail: support@littleitco.com.au